Customer Charter

                                       for Service & Quality

 

We offer a commitment to delivering a quality, individual marketing package agreed with you in advance.  The marketing strategy for your home will be tailored to meet your requirements and circumstances and will incorporate a quality advertising package to include:

 

Erecting a ‘For Sale’ sign within 24 hours

Immediate design of a quality brochure for your home

Listing on the www.rbeaumont.co.uk website

Display of your property in the window of our sales office

Colour advertising in Property News

Sending your brochure to our mailing list of prospective clients.

 

We recognise the importance of communication in the sales process, therefore we make a commitment to our clients to a policy of rigorous follow up on viewers and feedback of response to you.

 

We understand that it is important to achieve the best possible sale price for your property, therefore we make a commitment to you to secure this using our knowledge and experience and through negotiation.

 

Once an offer has been accepted we undertake to closely monitor the progress of the sale to ensure a successful completion within your timescale in order to alleviate the stress normally associated with moving house.

 

To assist us in achieving the above, we have the back-up of highly experienced staff with extensive local knowledge, a relaxed, welcoming office environment located at the hub of Bangor’s High Street, and up-to-date technology providing top-quality marketing material at the touch of a button and access to literally millions of buyers world wide through the internet.

 

 

 

“We recognise that your home is your most important asset, and that you, our customer, is our most important asset”